Bank of Maharashtra Reports Q4 and FY25 Results Success Amid Staffing and Workload Challenges
Bank of Maharashtra’s staff shortage has raised ongoing concerns about overwork, transfers, and employee well-being, despite the bank's strong financial results for FY24.
Author: Kalyani Mali
Published: May 7, 2025
Bank of Maharashtra (BoM), a leading Public Sector lender, closed Q4 and FY25 on a high note, posting a ₹4,055 crore net profit—up from ₹3,243 crore the previous year. The bank also crossed a ₹5 lakh crore total business milestone. However, behind these strong numbers lies an unresolved issue: long working hours, unrealistic business targets, staff shortage, and inadequate staffing.
Strong Financial Results in Q4 and FY25
BoM’s audited results for the quarter and year ended March 31, 2025, showed a robust performance. Key highlights include:
| Metric | FY24 Value | FY23 Value |
| Net Profit | ₹4,055 crore | ₹3,243 crore |
| Net Interest Margin (NIM) | 3.85% | 3.65% |
| Gross Non-Performing Asset (NPA) | 1.88% | 2.47% |
| Total Business | ₹5,01,194 crore | ₹4,09,202 crore |
| Capital Adequacy Ratio (CRAR) | 17.38% | 17.26% |
Image: BoM Q4 and FY25 Performance: Strong growth in profit, business, and asset quality
Source: BoM
Investor Presentation Adds Strategic Insights
The bank also released a comprehensive Investor Presentation, which breaks down key business metrics and strategies. It highlights growth in Retail, Micro, Small & Medium Enterprises (MSME), and Agriculture sectors, along with improving operational efficiency and digital transformation efforts. Graphs show significant improvement in profitability, Capital to Risk-weighted Assets Ratio (CRAR), and asset quality.
Image: BoM’s Q4 and FY25 financial and business highlights from Investor Presentation
Source: Investor Presentation
Severe Staffing Shortages Strain BoM Operations
Despite strong financial performance, BoM faces significant staffing challenges that impact daily operations and employee well-being. According to the All India Bank of Maharashtra Employees Federation (AIBOMEF), over 1,300 branches operate with just one employee, and more than 800 branches lack peons, leading to overburdened staff and compromised service quality.
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The bank's clerical strength has declined by 42% since 2012-13, dropping from 6,065 to 3,509 clerks, even as total business increased from ₹1.70 lakh crore to ₹4.71 lakh crore. This has resulted in the average business per employee nearly tripling, exacerbating work pressure and affecting work-life balance.
Read More: Bank of Maharashtra faces massive staff shortage, overburdening employees
Employee unions have long raised alarms over excessive workloads, unrealistic business expectations, arbitrary transfers, and chronic understaffing. According to employees, these pressures are leading to heightened stress, deteriorating health, and a decline in customer service standards.
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Bank of Maharashtra reported strong financial performance in Q4 and FY25, reflecting growth in profitability and business operations. Concurrently, reports highlight staffing-related challenges, including workforce shortages and operational pressure. Both financial performance and human resource conditions are likely to remain important areas of focus for the bank in the period ahead.
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