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DFS Directs RRBs to Resolve Pending Retiree Cases Amid Supreme Court Scrutiny
The DFS has directed RRBs to resolve all pending retiree cases by January 6, 2025, warning that non-compliance could result in the concerned RRB's name being cited in the Supreme Court affidavit, absolving DFS of liability. The move addresses critical grievances highlighted by NFRRRBS.

Author: Saurav Kumar
Published: January 6, 2025
The Department of Financial Services (DFS) convened a crucial virtual meeting on January 3, 2025, with NABARD and the Chairpersons of all Regional Rural Banks (RRBs) to address lingering issues concerning retirees. Led by the Additional Secretary of DFS and attended by NABARD Chairman and senior officials, the meeting underlined the urgency of resolving all pending retiree cases in RRBs, including pension and computer increment benefits.
As a matter of fact, the National Federation of Retired Regional Rural Bank Staff (NFRRRBS) had earlier flagged these delays in two letters to DFS on December 11 and December 18, 2024, urging the department to ensure timely implementation of pension and computer increment benefits.
Images: NFRRRBS letter to Chairman of all the RRBs demanding pension benefits implementation
DFS Sets Clear Instructions
The DFS issued a categorical directive to all RRBs to ensure no pending cases remain unresolved. It warned that any non-compliance would result in the concerned RRB's name being mentioned in the Supreme Court affidavit, absolving the DFS of any liability. Additionally, DFS requested the Chairpersons of RRBs to seek the unions’ assistance in resolving grievances and mandated submission of a comprehensive compliance report by January 6, 2025.
NFRRRBS’s Prior Requests
The NFRRRBS had repeatedly highlighted the challenges of nearly 45000 retirees faced due to delays in extending pension and related benefits. General Secretary Ganapathi Hegde emphasized the importance of timely implementation, citing mounting frustrations among retired staff. These prior requests set the stage for the DFS’s decisive intervention during the meeting.
Core Concerns of Retirees
The NFRRRBS outlined several critical issues affecting retired RRB staff in their communications:
- Inconsistent Implementation: Disparities in pension regulation enforcement across RRBs, even those under the same sponsor bank, stemming from inadequate sponsor bank guidance.
- Missed Deadlines: Multiple RRBs failed to meet DFS-mandated deadlines and allegedly submitted incorrect compliance reports.
- Calculation Errors: Persistent inaccuracies in calculation sheets for computer increments, pension arrears, and EPF refunds have led to widespread complaints.
- Unpaid Benefits: Arrears, revised gratuity, and leave encashments remain pending despite sanctioned computer increments.
- Commutation Issues: Banks failed to properly recalculate commutation values, ignoring retirement-aligned restoration dates.
- Left-out Beneficiaries: Eligible beneficiaries in some banks are still awaiting pension disbursements and arrears as the January deadline approaches.
- Unlawful Rejections: Some banks rejected pension claims under the Compulsory Retirement Scheme (CRS) without valid reasons, violating established norms.
- Compassionate Allowance Denials: Arbitrary dismissals of compassionate allowance claims contravene legal precedents and the fundamental principle of pensions as a ‘Right to Property.’
The DFS’s latest intervention offers hope for expedited resolution of these long-pending grievances, reinforcing its commitment to ensuring justice for retired RRB staff. However, the clock is ticking, with the January 6 deadline posing a significant challenge for RRBs to deliver on the directives.