Staff Shortage Crisis in Banks: AIBEA’s Lalita Joshi Explains the Ground Reality

Public Sector Banks (PSBs) continue to grapple with severe staff shortages, leading to increased workload, service delays and mounting stress on employees. Recruitment has not kept pace with retirements or growing responsibilities at the branch level. In this interview, Lalita Joshi, Joint Secretary, AIBEA and Chairperson, National Women’s Council, discusses: • How staff shortage is affecting PSB operations • Rising work pressure and lack of manpower support • Why timely recruitment is critical for banking stability • AIBEA’s stance and demands on staffing and workload