Alert Bank Staff Prevent ₹45 Lakh Cyber Fraud Attempt in Kerala

Pathanamthitta (Kerala): A major cyber fraud attempt was averted after alert bank employees of a Federal Bank branch intervened when an elderly customer tried to close fixed deposits worth ₹45 lakh; The local daily in the state Mathrubhumi reported it.

The incident came to light when the senior citizen visited the Pathanamthitta branch and requested to prematurely withdraw seven fixed deposits. The staff found the request unusual and decided to ask the customer about the reason for the sudden withdrawal. During the discussion, they realised that the person had been influenced by fraudsters posing as government or bank officials. The scammers had reportedly told him that his money needed to be transferred urgently for “security reasons.”

Realising that the customer might have been targeted by cybercriminals, the staff immediately brought the matter to the attention of the branch manager. They halted the withdrawal process and contacted the local cyber police for further investigation. Police later confirmed that it was a planned attempt by an organised cyber fraud group to deceive the elderly man and steal his savings.

The prompt response of the bank employees helped protect the customer’s deposits from being lost. Officials from the cyber police have initiated an inquiry to identify and track down the individuals involved in the fraudulent scheme.
Authorities have reiterated their warning to the public to remain vigilant against fraudulent phone calls, messages, and emails claiming to be from government agencies or financial institutions. They advised citizens, especially senior customers, not to share personal or banking details over the phone and to verify any such requests directly with their bank.

The incident highlights the growing threat of cybercrime targeting individuals with savings and investments. It also demonstrates the importance of alertness among bank staff, whose timely action can prevent significant financial losses to customers.